El Centro Regional Medical Center Reports Business Associate’s Wrongful Retention of Patient Radiology X-Rays


EL CENTRO, Calif. -  El Centro Regional Medical Center is looking into the conduct of a contracted company, which will remain unnamed at this time due to a federal investigation.


The business was contracted to provide the Hospital with x-ray digitizing, archiving and destruction services. The Hospital contracted with the company to digitize radiology x-rays. As part of the contract, the company was also required to destroy the original x-rays, jackets and physicians’ radiology reports in compliance with state and federal privacy laws once the x-rays were digitized.


A Certificate of Destruction was also called for once the x-rays and accompanying reports had been destroyed. The Hospital and the company signed a Business Associate Agreement as required by the Health Insurance Portability and Accountability Act (HIPPA).

The company failed to complete the services as required under their contract and did not deliver the digitized records to the Hospital. ECRMC has reported the incident to State and Federal regulatory agencies and is working with the Federal Bureau of Investigation to further investigate this company.
The jackets and the physician radiology reports have been retrieved and secured by the hospital. The hospital staff is currently cataloging all the retrieved records.