WASHINGTON D.C. -Visits to the Obamacare website have dropped by 88 percent in the two weeks since the online health-insurance exchanges were launched Oct. 1, according to an independent analysis.
The analysis also revealed that of the 9.4 million unique visitors to HealthCare.gov during the first week, about one-third tried to register and only 1.01 million completed registration.
According to the Washington Post, roughly 36,000 consumers successfully signed-up for a government-backed insurance plan after enrolling, but 99.6 percent of all visitors to the site did not enroll.
“Unfortunately, what started as a fire hose of interest, resulted in only a small trickle of actual healthcare enrollments,” said Matthew Pace, vice president of Millward Brown Digital, the nonpartisan research firm that conducted the analysis of Obamacare site visitors.
“It’s no surprise that media organizations are having such a difficult time finding anyone who has actually enrolled and why the administration has been so reluctant to share enrollment statistics with the public,” he said.
Administration officials say the figures in the report are inaccurate, the Post reports, but the Department of Health and Human Services, which operates the site, still refuses to release official enrollment figures.
“HealthCare.gov received 14.6 million unique visits in the first 11 days, showing the intense demand for quality, affordable health insurance,” Health and Human Services Department spokeswoman Joanne Peters told the Post in an email.
“While traffic is down somewhat from its peak on Day One, it remains high as Americans continue to seek to learn more about their new coverage options.”
From the earliest hours of the rollout of the online health exchanges, the website was plagued with glitches and technical problems, driven by both high levels of web traffic and weaknesses in the site’s software.
On Tuesday, President Barack Obama admitted his disappointment with the problems people are having accessing the website.
“I am the first to acknowledge that the website that was supposed to do this all in a seamless way has had way more glitches than I think are acceptable, and we’ve got people working around the clock to do that,” the president told CNN.
“We’ve seen some significant progress, but until it’s 100 percent, I’m not going to be satisfied.”