IMPERIAL COUNTY – Imperial Irrigation District has launched an upgraded website designed to improve customer service and user friendliness. Made public this week at www.iid.com, the site features an upgraded content management system compatible with various internet browsers and mobile devices and overall appearance and graphics.
A hub linking all of the district’s online offerings and services (general information, news, live meeting streams, board agendas, web bill payment, water ordering, etc.), the site receives on average more than 75,000 visitors and more than 186,000 page views per month. It was last updated in 2009.
“This upgrade supports our commitment to providing the best service possible to our customers,” said Marion Champion, IID officer of media communications. “It reflects the value that our customers place on timely access to information and to manage their accounts.” Updates include:
- New home page background & icons/images
- Recent news thumbnails & brief lead-in
- Popular links menu Â§ Drop-down mega menu
- Friendly URL integration
- New forms capabilities
- Integration of Google Analytics for tracking
- Ability to configure templates and widgets by page/section
District staff will continue to monitor the website during this upgrade to ensure a seamless transition.