Ford Recalls 830,000 Vehicles to Fix Doors That May Fly Open

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DEARBORN, MI — Ford Motor Co. said Thursday it is recalling about 830,000 Ford and Lincoln vehicles in certain parts of the country to fix a faulty side door latch that causes the doors to pop open while the car is in motion.

The Dearborn-based automaker said in a statement on its website that one accident and one injury may be related to the defect, a pawl spring in the side door that could break.

The problem typically prevents the door from latching, but in certain cases when the door is initially secured, it may fly open while the vehicle is in motion, increasing the risk of injury, Ford said.

Federal safety regulators have been investigating the issue with the doors for nearly two years amid dozens of complaints from owners of affected vehicles that the doors won’t close, activating the “door ajar” light. In some cases, car owners had to tie the doors closed, according to the National Highway Traffic Safety Administration.

 
The recall is regionally focused in states with “higher ambient temperatures and solar loading,” the automaker said in a statement. Those states include Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Texas, Utah, Oregon and Washington.

Affected vehicles include those built:

2013-15 C-MAX, manufactured at the Michigan Assembly Plant, April 19, 2012 to Jan. 31, 2015
2013-15 Escape, manufactured at the Louisville Assembly Plant, Oct. 19, 2011 to Jan. 31, 2015
2012-15 Focus, manufactured at the Michigan Assembly Plant, Aug. 1, 2010 to Jan. 31, 2015
2015 Lincoln MKC, manufactured at the Louisville Assembly Plant, Dec. 4, 2013 to Jan. 31, 2015
2015 Mustang, manufactured at the Flat Rock Assembly Plant, May 28, 2014 to April 30, 2015
2014-16 Transit Connect, manufactured at the Valencia Assembly Plant, Aug. 9, 2013 to Feb. 1, 2016

 
The approximately 828,053 vehicles affected include 766,682 in the United States and federalized territories and 61,371 in Mexico.

Dealers will replace side door latches at no cost to the customer. In addition, Ford will launch a corresponding customer satisfaction program for vehicles outside the scope of this recall. If a vehicle exhibits a broken door latch, Ford will provide a one-time replacement at no charge for the life of the vehicle.